What is the role of a job coach during the employment process?

The role of a job coach during the employment process primarily involves assisting individuals during their initial training and providing ongoing support. Job coaches are specially trained to support individuals, especially those with disabilities or other barriers to employment, by helping them adapt to the work environment, learn job tasks, and develop skills necessary for successful job performance.

This support can include hands-on training, offering feedback, facilitating communication with employers, and ensuring that the individual is comfortable and capable in their new role. By providing this type of practical and emotional support, job coaches help to increase the chances of job retention and satisfaction, leading to better employment outcomes. The focus is on empowering the individual to become more independent and successful in their job rather than evaluating performance, conducting interviews, or managing conflicts, which fall outside the typical responsibilities of a job coach.